Frequently Asked Questions

We offer a comprehensive range of services, including sales of top brands like AIMA, VELOWAVE, and HIMIWAY, repairs for most brands of e-bikes, and tune-ups. Plus, you receive free assembly and a tune-up included in the first year with every purchase.

Yes, we provide repair services for most brands of e-bikes. Clients can even bring in their own parts for the repair.

We're located at 1032 N. Crooks Rd., Clawson, MI, US, 48017. We're the first all-E-bike shop in metro Detroit, and we're proud to serve our community.

JC Wakes is the only all-e-bike shop in metro Detroit, specializing exclusively in e-bikes, with most options priced under $2000. Our free test rides and exceptional after-purchase care, including sales and service, set us apart.

Aside from Clawson, we also serve Detroit, Troy, Rochester, Rochester Hills, Bloomfield, West Bloomfield, Auburn Hills, Farmington, Farmington Hills, Livonia, Birmingham, Novi, Southfield, Clarkston, Ann Arbor, and Sterling Heights.

We offer inclusive first-year tune-ups on all purchases. Our dedicated team is committed to ensuring you enjoy every ride on your JC Wakes E-bike with our expert services and support.

An electric bike (eBike) is a bicycle equipped with a battery-powered motor that assists your pedaling. You still pedal—but the motor makes hills easier, rides longer, and commuting more enjoyable.

Most of our eBikes reach speeds between 20–28 mph depending on the model and class (Class 1, 2, or 3). We’ll help you choose the right bike based on how and where you plan to ride.

Range varies by model, rider weight, terrain, and assist level, but most of our bikes average 35–70 miles per charge. We’ll explain real-world range expectations before you buy.

Most batteries take 4–6 hours to fully charge from empty using a standard household outlet.

Typically, eBike batteries last 3–5 years or 600–1,000 charge cycles with proper care. We also offer replacement battery options when the time comes.

Absolutely. We encourage test rides. The right eBike should feel comfortable, stable, and confidence-inspiring before you take it home.

In most states, including Michigan, eBikes do not require a license, registration, or insurance. Regulations vary slightly by class, and we’re happy to explain the details.

eBikes are heavier than traditional bicycles because of the motor and battery. Most models weigh between 55–75 pounds. We’ll help you find the right fit for your needs and storage situation.

Basic maintenance includes keeping tires inflated, brakes adjusted, drivetrain clean, and software updated if applicable. JC WAKES provides full-service support and maintenance options.

We stand behind the bikes we sell. We offer service, warranty support, and parts ordering. When you buy from JC WAKES, you’re not on your own.

Yes. Our eBikes are designed to handle light rain and normal weather conditions. However, they should never be submerged or pressure washed.

Yes. You control the level of pedal assist, so you can get as much or as little workout as you want. Many riders find they ride more often and longer with an eBike.

Our models are competitively priced and selected for quality and value. We offer options across multiple price points to fit different budgets.

Yes. We offer financing options to make ownership more accessible. Ask us in-store for details.

When you buy from JC WAKES, you get:

Professional assembly

A proper bike fitting

Test ride opportunity

Ongoing service support

A local team that stands behind every sale

Online purchases often leave customers responsible for assembly and service. We make sure your bike is ready, safe, and supported.